FAQ

The lots offered through our online auctions include shelf pulls, overstock, and customer returns. The description for each lot will state if the item is brand new.

We're sorry, Lots of Auctions does not offer cars, trucks, or other vehicles for sale through our online auctions at this time.

You can view all available lot(s) by clicking the "BID NOW" button under the description on each auction. Please note: clicking "BID NOW" on our website does not automatically enter a bid on the auction.

We currently offer online auctions in Denton, TX and Dallas, TX. We will add additional locations in the future. Please check back often. You can view our auction locations by clicking here.

After registering to bid and confirming your account, bidders can click "BID NOW" to view all available lots in each auction. Bidders can place bids on any lot(s) they choose. There is no limit to bidding. Bidders may choose to place a "Quick Bid" or submit a highest bid on each lot. The system sends notification when bidders get outbid. At this time, the bidder may choose to increase their bid or forfeit the auction. Winning bidders will receive notification once they win the auction. Following the auction, winning bidders must pick-up their lot(s) from the location listed on the auction(s). Additional information about bidding can be found in the Bidder FAQ section below.

If you are a new bidder, please check your email and confirm the registration email that was sent. You may need to check your spam filter. Please contact us if you did not receive the registration email.

Registering to bid is FREE!

After registering to bid and confirming your account, log-in to your account and navigate to the lot's listing page. Enter a "Quick Bid" or enter the highest amount you're willing to bid on each lot and click "Submit Bid". You only pay if you win the auction.

Bidders may choose to place a "Quick Bid" or submit their highest bid on each lot. The "Quick Bid" option is a one-time bid. Bidders will need to manually enter additional bids. If a highest bid is submitted, the system automatically bids on the bidder's behalf up until the entered amount. You can submit a highest bid by entering an amount and clicking "Submit Bid". Typically, a highest bid is the maximum amount a bidder is willing to pay for an lot. Please note: bidding amount increases by the bid increment listed on each auction. Winning bidders will not need to pay their highest bid (Proxy Bid) amount unless bidding reaches that amount.

No! Bidders pay nothing unless they win the auction.

If a bid has been submitted erroneously, please email customerservice@lotsofauctions.com with the lot ID or by telephone at 800-830-9381 for assistance. Typically, once a bid has been submitted, you may not retract the bid per our Terms of Use. It's strongly recommended that you do not bid unless you are certain you want to buy the lot.

Bidders receive notification via email for each auction they win.

Bidders can add individual lots to the "Your Favorites" tab found on the bidding pages of our website. After registering to bid and confirming your account, log-in and click on the auction you'd like to view. This will provide a breakdown of all of the individual lots in the auction. Click the star on the right of the lot title to add the lot to "Your Favorites". Clicking "Your Favorites" at the top of the auction bidding page allows you to view and track selected lots as the auction progresses.

Lots of Auctions uses a popcorn bidding system. This means that the closing time of the auction automatically extends if someone places a bid in the last few minutes of the auction. This system ensures that every bidder has a chance to place their final bid(s).

Each auction is charged separately. For example, if you win one lot in our Electronics Auction and another lot in our Kitchen Auction, you will see two separate charges on your credit card or bank statement. This is true even if your pick-up occurs at the same warehouse location.

Please visit our Terms of Use for details about payment. Full payment from the winning bidder must be received prior to the removal or transportation of purchased lots.

A Buyer’s Premium is a percentage paid by the buyer that's determined by the winning bid amount. Buyers premiums help to cover administrative costs, and other fees associated with processing the item.

Please check all transactions for invoices with the same total amount. Depending on the financial institution, you may see pending charges. Please wait 72 hours to see if the charge is reversed by your bank before contacting Lots of Auctions.

Lots of Auctions offers a Eight (8) Day Return Policy. Bidders may return their lot(s) under the 8 Day Return Policy if the lot(s) are not as described. Lot(s) must be returned in the same condition as received and include all parts and/or accessories or the seller has the right to decline the return. Please review the Term and Conditions of each auction to view the final date and time returns can be received.

Winning bidders must pick-up their lot(s) within the pick-up window posted on the auction. Lots of Auctions offers convenient contact-less pick-up in Texas. Please contact us for information about shipping lots outside of the area.

Bidders have eight (8) days from the close of the auction to pick-up their lots. The exact pickup cutoff and time is listed in the terms of each auction.

Bidders can pick up lots once the auction has closed. This means that ALL lots in the auction must be closed before a lot can be picked up.

Monday Through Friday from 9:00 AM to 6:00 PM and Saturday from 9:00 AM to 4:00 PM.

If a lot is not picked up within the stated loadout time, the lot will be considered abandoned and forfeited. No refund will be given for abandoned or forfeited lots.

We do not offer a call ahead service at this time. Check in is first come first served.

No. The pallets available through our pallet auction are pre-built. Winning bidders accept all items on the pallet at purchase.

The pallets included in our pallet auctions include a 15-20% fallout guarantee. Fallout refers to damaged/missing/non-functional product.

Winning bidders will have an opportunity to inspect their pallet(s) on-site before breakdown and removal. Pallet(s) that do not meet the winning bidders' satisfaction can be returned for a refund immediately following on-site inspection.

Please visit our Terms of Use for details about payment. Full payment from the winning bidder must be received prior to the removal or transportation of purchased pallets.

Winning bidders must pick-up their pallet(s) within the pick-up window posted on the auction. Lots of Auctions offers convenient contact-less pick-up in Texas. Please contact us for information about shipping items outside of the area.

After applying to sell with Lots of Auctions, one of our representatives will review your information and contact you directly to discuss next steps. Please note: you will not be able to log-in to list your lot(s) immediately after applying to sell.

At this time we only accept sellers located within the United States.

Our sellers choose to sell their lot(s) through our online auctions for a number of reasons. Businesses may sell to reduce inventory or earn extra revenue on the side. Online auctions increase visibility and allow resellers, business owners, and entrepreneurs to reach a high number of interested buyers fast.

Lots of Auctions uses targeted advertising to ensure the right people see our auctions. In addition to increasing the number of people that view our listings, this also helps our sellers get top dollar for their items. We offer convenient and free registration for bidders.