What If the Item I Win Doesn’t Meet My Expectations?

Online auctions provide a convenient and affordable way to get what you need for less. Bidding typically starts low and bidders have the chance to win name brand products for well below their MSRP value. A large portion of the population utilizes these types of auctions to get everything from home goods and pet supplies to gifts and hard to find collectibles.

While most people understand the benefits of shopping through online auction, it’s not uncommon for first time bidders to worry about buying something that doesn’t work. After all, it’s impossible to view the item in-person before placing your first bid. This is why it’s important to locate an auction company that accepts returns.

Participating in Our Online Auctions

Bidders that participate in our online auctions can pick-up their items immediately after the auction closes. Bidders can find the pick-up dates and location listed on each auction on our website. Winning bidders have seven days from auction close to arrange pick-up of their items. If something doesn’t meet the expectations of the bidder, they can return that item to the same location within seven days for a refund.

Our return policy applies to all items available in our online auctions, except those sold AS IS. These items will be marked clearly in both the title and the description. For example, the pallets available in our pallet auction are sold as is and returns on these pallets are not accepted. Each pallet includes around 15-20% fallout or unusable product. It’s strongly recommended that bidders purchasing items for personal use or gifts bid on individual items instead of pallets. Our pallet auction is perfect for resellers and open-air market vendors.

Register to Bid Today!

If you’ve been thinking about participating in our online auctions, we encourage you to give it a try. You can register to bid for free on our website by clicking here. Come and see why thousands of Texas residents shop our auctions for the things they want and need.

Got questions? Click here to view our FAQ.